DefySupply call center now open 24/7
Published: 20th January 2011
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Minneapolis, MN (PRWEB) September 28, 2010
Adding to the company's growing customer base, DefySupply has recently opened its "virtual" doors 24 hours per day, 7 days per week.
Providing both telephone, and "live chat" support was designed to both provide support to their current customers as well as assisting potential new customers. It is quite uncommon for an e-commerce site, especially furniture, to have a call center that is open 24/7 so this truly is an impressive next step for the young company.
DefySuply.com opens 24/7 sales and support center
Minneapolis, MN DefySupply.com, specializing in "on demand" factory direct furniture, has recently announced the newest addition to its business: 24/7 support. The company has made a name for itself in the e-commerce furniture world by offering thousands of commercial and home furniture products, direct from manufacturers to consumers.
"We implemented our 24/7 support network so we could keep up with current and expected demand in the near future" Says President Brent Gensler.
DefySupply.com focuses its product line on high-end furniture models, mostly all of which are customizable. Their current selection of 3,700 furniture models focuses on sofas, sectional sofas, bar stools, wholesale office furniture, dining furniture and outdoor patio furniture. They provide free shipping on all their merchandise and, as of today, provide live chat and call center support 24 hours per day, 7 days a week.
Minneapolis-based DefySupply is a Web-based company that sells all types of furniture at rock-bottom manufacturer's prices, direct to business customers and consumers. Through an exclusive relationship with producers around the world, DefySupply is able to ship small or large quantities of merchandise direct to its customers, without charging the traditional markup that customers normally pay when purchasing through wholesale or retail channels. With two pricing options to choose from, DefySupply offers a monthly membership for $4.99 or an annual membership for $38.99, both of which provide members with lowest possible prices and flexible payment options. DefySupply also offers non-member pricing on all products at a slight premium over member pricing. For more information about DefySupply, please visit www.DefySupply.com.
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